NCUA

Lost or Stolen Debit or Credit Card:

 
To report a Lost/Stolen Debit and/or Credit Card,
please call 1-888-918-7766;
24 hours a day, 7 days a week
 

FYI - Benchmark's Fraud Detection Provider (Falcon) will contact members, via the primary phone number listed on the account, when any suspicious activity occurs on their card(s). Falcon will review the suspicious activity with members to determine if fraud has occurred and if so, they will help minimize future occurrences by shutting down the card's spending privileges. A good practice is to always alert Benchmark before traveling out of the country, so your card(s) can be properly flagged and you do not experience an interruption in service.