Benchmark currently has openings in our West Chester and Phoenixville areas for full-time and part-time Member Service Representatives. We are seeking energetic, outgoing, service-oriented individuals who excel in a team environment and are passionate about making a positive difference in the financial needs of our members.
Our Member Service Representatives are committed to member satisfaction and promote the values of our Mission Statement, focusing on successful results. Expectations include the ability to answer member questions portraying a thorough knowledge of our products and services, matching savings and loan products and services to the needs of our members.
These duties include, but are not limited to, performing transactions such as deposits, withdrawals and transfers; opening accounts such as certificates, Individual Retirement Accounts, checking and savings; researching and resolving account issues; obtaining application information for auto, credit card, home equity, mortgages and personal loans; and assisting members with other financial needs.
EOE
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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