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Message from the President/CEO

COVID-19: Green Phase & Branch Reopening Update

July 1, 2020

Dear Valued Member,

Chester County was moved to the Green Phase on June 26, 2020.  Benchmark Federal Credit Union remains committed to keeping our members, staff, and communities healthy and safe; while providing essential financial services.

The Benchmark branch lobbies located at 1522 McDaniel Drive, West Chester, PA 19380 and 785 Starr Street, Phoenixville, PA 19460 will reopen on Monday, July 6, 2020 with limited hours between 10:00 a.m. & 3:00 p.m., Monday – Friday.

The branch located at 323 E. Gay Street, West Chester, PA 19380 will remain closed.

High risk members are encouraged to use our branches between 10:00 a.m. & 11:00 a.m., Monday – Friday.

We have worked diligently to prepare our branches to ensure the safety of our members and staff. As part of these efforts, we have taken the following steps to keep everyone as safe as possible:

  • Decals to demonstrate 6-feet of distance inside and outside; as appropriate;
  • Health shields at all teller windows and desks;
  • Members and staff will be required to wear face coverings or PPE gear as required by the Commonwealth of PA & the CDC;
  • Fewer members inside our branches at one time;
  • Hand sanitizer available for members and staff; and
  • Increased cleaning of our branches; especially, high-touch areas like ATMs and doors.

We encourage all members to use our website, an ATM, or our mobile app.  You may still conduct in-person transactions via our Main Office Drive-Thru: Monday – Friday 8:30 a.m. to 5:00 p.m.  If you need to schedule an appointment, please contact us at (610) 429-1600 or (800) 999-9276, Monday – Friday from 8:30 a.m. to 5:00 p.m.

Thank you for trusting Benchmark Federal Credit Union as your financial partner.  We will continue to update the COVID-19 page of our web site with important information, or feel free to contact us at the numbers listed above with any questions.


Daniel J. Machon, Jr.

President and Chief Executive Officer

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